Crest's training system is based around the NZQA National Certificate in Cleaning and Caretaking. All franchisees undertake a series of modules including an induction course, hands-on practical training and a formal assessment of the NZQA unit standards.

The National Certificate in Cleaning and Caretaking is a 45 unit Level 2 qualification accredited by the New Zealand Qualifications Authority, and delivered and trained by an accredited Industry Training Organisation (ITO).

Crest has developed an industry leading Quality Training Manual, which supports and reinforces the training program as a reference guide.

Mr Jim Brand, an independent trainer and assessor for the Building Contractors Industry Training Organisation directs Crest’s training programme. Jim is New Zealand’s only member of the British Institute of Cleaning Science and a registered assessor for this organisation.

The courses have given franchisees a huge boost of confidence in their professional abilities. They have learnt the latest techniques and processes to aid them in delivering consistent high quality cleaning services to their customers.

Every Crest Franchisee becomes a Licensed Security Guard

Security is a large concern when it comes to hiring a commercial cleaner as they’re often in the business premises alone. Crest offers it’s clients complete piece of mind by knowing that Crests Security Guard Licensed Cleaners are owner operators who hold security guard licenses issued by the Registrar of Private Investigators and Security Guards.

The licence involves a statutory declaration being submitted to the Registrar with confirmation of ID, and this is the same qualification that security guards have.

The licence is submitted for renewal annually. Our personnel also undergo a stringent interview process with Crest, which includes a credit check to confirm financial prudence, and confirmation of good character from personal referees.